Menu
Cart

Shipping Policy-Returns-Exchanges

FREE SHIPPING ON ALL ORDERS OVER $75 IN THE CONTINENTAL UNITED STATES (DOES NOT INCLUDE TITAN LIFTS)

SHIPPING NOTE: WE REQUEST 24-72 HOURS TO PROCESS YOUR ORDER.  MOST ORDERS ARE SHIPPED WITHIN 24 HOURS BUT HOLIDAYS AND WEEKENDS MAY EFFECT THIS.

We offer shipping via UPS Ground and UPS 3-Day. We have found UPS is very reliable and prefer using them for domestic orders within the continental 48.

Please note we ask for 24-72 hours processing time so if you order on a holiday, or Friday you may not get the item in 3-days if you purchase UPS 3-Day Shipping as UPS picks up Monday through Friday.  3-Day UPS shipping service is their approximate shipping time once they pick the item up from our warehouse.

For Alaska, Hawaii and international orders we offer USPS as well.  At the time of your order, you will receive an order confirmation email.  Please make sure to check your spam folder if you do not receive it.  At the time of shipping, you will receive an email from the store reference the updated status and a tracking number if not drop shipped from the manufacturer.  

Please allow 24-72 hours for order processing depending on the day of the week, or if it is a holiday. Shipping is processed  M-TH. Free shipping is sent via the carrier of our choice. Understand that any shipping time frame guarantees are once the carrier picks up the item.  If you order after they have picked up packages for the day it officially will not ship till the next day.

If you check the package status (we recommend waiting for 24-hours as it takes time for the carrier to pick up the package and process it through its facility) and it shows your item was delivered, but you do not have it please contact your local UPS to verify it was delivered.  If they state it has been delivered and you are sure the item has not been picked up by someone in your household we recommend you contact your local law enforcement and file a theft report.  We cannot be held accountable for delivered items that are stolen.  If you are concerned about theft please have the item shipped to a location you feel is safer, or request a signature for delivery at the time of your order.

Returns:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund.

To be eligible for a return, your item must be new, unused and in the same condition that you received it. It must also be in the original packaging.

If not due to defect, and if the item shows no signs of wear, or usage there is a 10% restocking fee. If the item is obviously been used, or mounted we reserve the right to charge a 25% re-stocking fee, or return the item back to you.  The item must in in new re-sellable condition to take the return.

Please allow 24 to 48 hours for product inspection.  If due to owner damage, or neglect we are unable to accept your return. For special order items we do not accept returns, however, we reserve the right to consider them, but there is up to a 25% restocking fee.

Used or Damaged Merchandise

  • Any merchandise which has been taken out for a ride is considered used and cannot be returned. This includes electronic items that have been affixed to helmets.  
  • Any merchandise or parts which show signs of use (wear, bugs, dirt, smell, pet hair, scuffing, mounting, etc) or otherwise is in a condition other than it was received cannot be returned.

To complete your return, we require a receipt or proof of purchase.

Exchanges:

Exchanges due to defect will be processed through the manufacturer's warranty.  Contact us at info@lawabidingbiker.com and we will route you to the proper company for the exchange. Exchanges related to clothing for a different size may be done within 30-days through us directly.  After 30-days we cannot complete an exchange for you.


Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

Late or missing refunds:

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@lawabidingbiker.com.

Shipping:

To return your product, you should ship your product to:

Law Abiding Biker

22104 E. Tara Rd.

Benton City, WA 99320


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.